From Responsiveness to Collaboration : Governance, Citizens, and public Admin.
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From Responsiveness to Collaboration :
Governance, Citizens, and the Next Generation of public Administration
Eran Vigoda, University of Haifa, Israel


Modem public administration involves an inherent tension between better responsiveness to citizens as clients and effective collaboration with them as partners. This stems from tangible differences between the nature of responsiveness and the essence of collaboration....






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Taken from Public Administration Review 
September/October 2002, Vol-62, No.5
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